Couple of weeks ago and I don't wrote it down so i don't remember from where to where I'm sorry to say. Managed to solve a similar problem with New Blue effects 6 by copying files from to a folder. I have no old instsallations of PD365 on my PC by the way except as for old premium contents packs. I bought the effect from New Blue store yesterday but it isn't even showing up. I have the same problem, with latest update of powerdirector 365 New Blue FX paint is overcrossed and requires activiation. I have opened a tech support request with CL. I do not have any other installations of PD365 and NBFX has been working fine until a few days after I installed the latest update to PD365. Be sure to paste the link to this forum thread in your request.ĭS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitorsĬanon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360° If they can't help, then you'll have to contact CL tech support. They generally will respond within 12 hours. Be sure to provide them with at least one of the license numbers that's failing to be activated. It's been so long that I can't remember if you can create a NBFX account and access the Cyberlink-provided licenses, but one way to get help from them would be to open a ticket from this page. When you click Modify, you'll no longer see the Activation button or window. I'll also have to license them on my Surface Pro 3, but the licensing process is to simply drag the desired FX to the timeline. Since I have an account at NewBlueFX from the prior purchases, I logged in there and manually deactivated each pack, which freed them up again for use on my desktop. I had just updated PD365 on my Surface Pro 3, and that may have put me over the top. In each of those cases, NewBlue may count that as another activation, and you're only allowed 3. I'm wondering if you've installed PD365 on another machine, and/or recently restored a system image on your current machine. Interestingly Essentials1 and 7 aren't affected for me, and neither is Paint FX, which I bought separately along with the Motion FX pack years ago. I just checked, and I see the same issue with 6 of the 9 NBFX packs that are installed on my desktop version: Essentials2-6 plus Motion Effects.
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